Terms & Conditions

By accessing and using the BottleUp platform (the mobile app and the website bottleup.ro) you agree to these Terms & Conditions. Please read them carefully.

Operator: BITCRAFTERS SRL, CUI RO49900684, Trade Register No. J2024007383407, registered office at Str. Frații Golescu 4, Bucharest, Sector 1. Contact: contact@bottleup.ro, tel. +40 756 888 282.

1. Definitions

• Platform: the BottleUp mobile app (iOS and Android), the website bottleup.ro and the associated subdomains.
• User: the person who creates an account and uses the platform.
• Deposit packaging (SGR): a container included in the Deposit-Return System (PET, can, glass bottle) for which 0.50 lei is paid at the return machine.
• Listing: an offer published by a user who wants to hand over packaging.
• Reservation: a user expressing the intention to pick up the packaging in a listing.
• Transaction: the agreement and physical exchange between two users, outside the platform.

2. What BottleUp is and is NOT

BottleUp is a technical intermediation platform that connects users who want to hand over deposit packaging with users willing to pick it up and take it to the return machines.

BottleUp is not a party to the agreement between users, does not own the packaging, does not guarantee its quality, quantity or eligibility, and does not take part in the meeting between users.

3. No payment handling. No commission.

BottleUp does not process or handle payments for transactions between users and charges no commission on them. The SGR deposit money is exchanged directly between users, at the meeting, outside the platform. BottleUp does not hold, transfer or guarantee these amounts.

4. Your account

• You must be at least 18 years old and have full legal capacity.
• Authentication is done via Magic Link (email), Google or Apple. We do not store passwords.
• You provide accurate and truthful information and keep your account secure.
• You are responsible for all activity carried out from your account.

5. Rules of conduct

You undertake not to:

• publish false, illegal, offensive, misleading content or content that infringes others’ rights;
• list packaging that is not eligible under the SGR system or that you do not own;
• harass, threaten, deceive or endanger other users;
• exchange contact details to bypass the platform before a reservation;
• use bots, scripts or automated means to extract data;
• attempt to circumvent security measures or reverse engineer the service.

We may suspend or delete accounts that breach these rules, without prior notice.

6. Listings, reservations and meetings

The user who publishes a listing is responsible for the accuracy of the information. A reservation does not create a legal obligation to sell; it is an intention to arrange a meeting.

Meetings and the exchange of packaging take place solely at the users’ own risk. We recommend public places, caution and checking the other person’s reputation (rating). BottleUp does not guarantee the behaviour, identity or good faith of other users.

7. Paid services

Basic use of the platform is free. Some features may be paid (for example a Premium subscription or promoting a listing — Boost), purchased through the app stores (App Store / Google Play). The payment, renewal and cancellation terms of those stores apply. For paid services we issue an invoice, as required by law.

The platform may display ads. Monetization features may be enabled or disabled over time, without affecting the essential features.

8. Your content

You remain the owner of the content you publish (listings, messages, ratings). You grant us a limited, non-exclusive licence to display and process this content strictly for the purpose of providing the service.

9. Intellectual property

The BottleUp brand, logo, design, texts and materials belong to BITCRAFTERS SRL. Copying, reproducing, reselling or using them without written consent is prohibited.

10. Limitation of liability

The platform is provided “as is”. To the extent permitted by law, BottleUp is not liable for: the agreements and disputes between users; the quality, quantity or eligibility of the packaging; the amounts exchanged between users; temporary unavailability of the service; indirect losses, loss of profit or of opportunity.

Where liability cannot be excluded, it is limited to the maximum permitted by law.

11. Suspension and termination

You may stop using the service at any time by deleting your account (see Delete account). We may suspend or close accounts that breach these terms or the law.

12. Dispute resolution

These terms are governed by Romanian law. Disputes are resolved amicably; failing that, the courts of Romania have jurisdiction. You also have the right to turn to:

• the National Authority for Consumer Protection (ANPC): anpc.ro;
• the European ODR platform: ec.europa.eu/consumers/odr.

13. Changes

We may update these terms. Significant changes are communicated in the app and/or on the website. Continued use of the platform after publication constitutes acceptance of the new terms.

14. Contact

BITCRAFTERS SRL
Str. Frații Golescu 4, Bucharest, Sector 1
Email: contact@bottleup.ro · GDPR: dpo@bottleup.ro
Phone: +40 756 888 282

This is a convenience translation; the Romanian version prevails.