BottleUp BottleUp

Support

Got a question, a problem or a suggestion? We’re here.

Write to us

Email: contact@bottleup.ro

We usually reply within 1–2 business days.

Common issues

I’m not getting the sign-in email (Magic Link)

Check your Spam/Promotions folder and that you typed the address correctly. Tap “Resend email” again. If it still doesn’t arrive, write to us.

I don’t see any offers on the map

Enable location and increase the radius in the filters. At first we only start in certain cities — we expand gradually.

I want to report a user

Use the report button in the chat or on the listing. We review every report.

How do I delete my account?

See the Delete account page.